Maison Fenestraz Guests
An attention that continues, from House to House
Have you stayed in one of our Maisons? You are now one of our Maison Fenestraz Guests. After each of your stays, the attentions and benefits associated with this status are reserved for you for a year in all of our Maisons.
Because every stay creates a bond and we love welcoming back those we have already had the pleasure of hosting, we have devised a simple way to recognise you and support you on your future travels.
Across all our hotels, villas and apartments, Maison Fenestraz Guests thus benefit from special attentions and privileged conditions, designed with respect for the identity and particularities of each Maison.
This is not about accumulating points or reaching levels: your benefits are simply renewed for a year after each of your stays.
The 5 benefits dedicated to our Maison Fenestraz Guests
Preferential conditions for direct bookings
By booking directly with Maison Fenestraz, our Guests can benefit from privileged terms for their next stay, across all of our Houses.
Upgrade subject to availability
Subject to availability, our Guests may benefit from an upgrade during their stay.
More flexibility on your arrival and departure
In our hotels, an early check-in or a late check-out may be granted subject to availability, so you can enjoy your stay for just a little longer.
Due to their specific operating conditions, this benefit does not apply to stays in villas and apartments.
Privileged access to the life of our Houses
Our Guests can discover certain offers, booking openings and Maison Fenestraz news in advance.
Attention specific to each House
From the French Alps to Argentina, from Puglia to Trancoso, each Maison has its own character, setting and way of welcoming guests
This is why special touches may also accompany your stay, designed according to the destination and the possibilities of each Maison.
This year, particular attention paid to well-being
Every year, Maison Fenestraz creates an additional benefit reserved for its Guests, in addition to the five attentions that accompany them from Maison to Maison.
Because taking care of our Guests is naturally part of the Maison Fenestraz art of hospitality, this year we are offering them a dedicated wellness benefit.
In our hotels, Maison Fenestraz Guests benefit from a 10% discount on one treatment per room, to be chosen from the Spa’s treatment menu.
In our villas and apartments, they benefit from a 15% discount on a selection of experiences or wellness services, depending on the options available at each destination.
An invitation to take time for yourself and make the most of every stay.
| Benefits | Hotels | Villas & Apartments |
| Preferential conditions for direct bookings | ✓ | ✓ |
| Upgrade subject to availability | ✓ | X |
| Early check-in / late check-out | ✓ | X |
| Priority access to certain offers and news | ✓ | ✓ |
| Attentions specific to each Maison | ✓ | ✓ |
| Benefit of the year: well-being | -10% on one treatment per room | -15% on a selection of experiences |
How can you benefit from it?
When you make your next direct booking, simply let our teams know that you have stayed in one of the group’s Maisons within the last twelve months.
Whether your previous stay took place in the French Alps, Argentina, Italy or Brazil, you can enjoy your benefits across all our Houses during this period.
If you discovered Maison Fenestraz thanks to a recommendation from one of our Guests, please mention this as well when booking so that our teams can identify you and prepare your stay with special attention.
Introduce Maison Fenestraz to your loved ones
Would you like to share the Maison Fenestraz experience with your family or friends?
When a Maison Fenestraz Guest recommends one of our Houses and this recommendation leads to a booking, the person recommended also benefits from the same advantages during their stay.
A way to extend the experience and, in your turn, share the spirit of our Houses.
